OneFlip Support

Last updated: 19 October 2026

OneFlip flips a fair coin and remembers what you decided — on iPhone, iPad, Mac and Apple Watch.

Get in touch

Questions, bugs, feature ideas: oneflip.app@gmail.com.

Writing from inside the app — Settings → Contact support — fills in your app version, device model, iOS version and plan. Nothing from your journal is attached, and you can edit the message before sending it.

Subscriptions

OneFlip Pro is sold by Apple as a monthly or a yearly auto-renewing subscription, or as a one-time lifetime purchase. Manage or cancel it in Settings → your Apple Account → Subscriptions. Deleting the app or your data does not cancel a subscription.

Already bought Pro but don’t see it? Settings → Restore purchases brings it back on any device signed in to the same Apple Account.

Refunds

Refunds are handled by Apple, not by us — request one at reportaproblem.apple.com, or in Settings → your Apple Account → Purchase History.

Your data

Everything you write stays on your devices and, if you keep iCloud sync on, in your own private iCloud: OneFlip has no servers of its own, so there is no copy for us to hold, hand over or lose. Without Pro you can flip as often as you like and keep 3 notes.

To erase your data, use Settings → My data → Delete all data: it erases your journal, the photos, videos and voice notes in it, your tags and label presets, your stats, your flip counts and your streak from this device and, if this device has ever synced, from your iCloud and every device that syncs with it. App settings stay — except the journal lock, which switches off — and the copy on your Apple Watch clears the next time the two sync. Deleting the app removes the app, its settings and the watch app, but not what is already in your iCloud. The full details are in the Privacy Policy.